One phone, and moving Tellu to a new phone

Tellu works on one phone at a time — like WhatsApp.

Moving to a new phone:

1. Install Tellu on the new phone and sign in the same way (number, email or Google).
2. Tap Move Tellu to this phone.
3. What moves with you: your chats, your balance and bundles, your circles, your occasions and your people settings.
4. What doesn't move: encrypted chats and call history.
5. The old phone is signed out, and you get an alert email.
6. Your profile photo comes back with you automatically the first time you connect on the new phone.

On the old phone a "Tellu moved to another phone" screen shows the new phone's name, and Tellu is cleared from it. Wasn't that you? Tap Sign in on this phone — your account comes back to it and the other phone is signed out. And if the sign-in there used your email, change your email password now and turn on two-step verification.

My devices: More → My devices — the active phone and the latest sign-ins. See a phone you don't recognise? Sign in on your phone (which signs it out), then email us at support@mytellu.app.