Account, privacy and safety

Signing out

What is wiped when you sign out and what comes back, and the better alternative: Lock Tellu.

More → Sign out:

Tellu is wiped from this phone. Your chats, photos, circles and settings come back when you sign in — except encrypted chats and call history.
A better alternative: Lock Tellu instead — you stay signed in and calls still reach you, but nobody else can open it.
Moving to a new phone? No need to sign out — just sign in on it.

Still need help?

Write to us in the app (More → Support) or by email. We answer in your language.

support@mytellu.app

Account and verification
Display name, username, phone number and email: the rules and how to change them.One phone, and moving Tellu to a new phone
Tellu works on one phone: move it to a new phone with your chats and balance, and watch your sign-ins.Privacy settings
Lock Tellu, online status, country on the map, groups and timer — and what we know about you.Blocking
What happens when you block someone, and how to unblock.Reporting, and when an account is suspended
Report a person, a message or a group, what happens after a report, and when an account is suspended.Deleting your account
Delete your account in the app or by email: what is deleted and what happens to your balance.