- Is Tellu free? Messaging, calls between Tellu users, Bridge and translation are free. Calls to phone numbers, bundles and eSIMs are paid from your balance.
- Are there video calls? Yes, free with your friends on Tellu, encrypted and direct between the two phones. Group calls aren't available yet.
- Can I stop video calls from someone but keep voice? Yes: their profile → Allow calls → Voice only.
- Can I edit a message? Yes, your text messages within 15 minutes of sending, up to 5 times: long-press it → Edit.
- Where are my starred messages? The ⭐ button at the top of Messages — from all chats, and they move with you to a new phone.
- Can I share my location? Yes, once when you tap: the + button in the chat → Location (no continuous tracking).
- I changed phones and my encrypted chats are gone. That's intentional: they never leave the old phone, which is what keeps them safe.
- Messages disappeared. Check disappearing messages in the person's profile and in privacy settings. And videos stay on the server for 30 days.
- Does someone I talk to via Bridge see my number? No, never.
- Can I cash out my balance? No — it's used inside Tellu, and you can send it to your friends.
- Does Tellu call emergency numbers? No — use your regular phone app.
Support and help
Quick answers
Quick answers to the most common questions about Tellu.
Still need help?
Write to us in the app (More → Support) or by email. We answer in your language.
support@mytellu.app