In the app: More → Support:
- Search the FAQ.
- Chat with us in any language — Tellu Assistant answers instantly.
- Talk to a person — the Tellu team replies in the same chat, and you get a notification when they do.
- Quick topics: My call didn't go through, I paid but my balance did not arrive, something else.
About a specific call or transaction: History → tap the call or transaction → Report a problem — the details are attached automatically.
By email: support@mytellu.app