International calls to any number

Call any mobile or landline in the world from your balance.

Steps:

1. Calls → Keypad.
2. Choose the country from the chip, or type the number with + (long-press 0 for +). You can paste, and Arabic digits are converted automatically.
3. Before calling you see: the country, mobile or landline, the price per minute, and how many minutes your balance covers.
4. Tap Call.

Before your first international call you need to verify your phone number. Calls to friends on Tellu stay free without it.

What does the other person see? Usually your number. For some countries a Tellu number may be shown instead.

How the price is calculated:

• Unanswered calls are free.
• Each minute is charged when it starts, from the moment they answer. The price is fixed at answer.
• Your bundle minutes are used first, then your balance.
• If your balance runs out during the call, the call ends.
• If the price is higher than usual for that country (some networks), Tellu warns you before calling.
• Some destinations are not available (special numbers, satellite).

Not enough balance? "Add and call" appears — top up in seconds and call, or choose a minute bundle.

Rates: Calls → Rates → search a country. "Your people's countries" appear first.

Emergencies: Tellu does not call emergency numbers (112, 110, 911…). It offers to open your phone's regular dialer.

Common problems:

• "Why was I charged a full minute for a 10-second call?" — each minute is charged when it starts.
• "Call not allowed — check your balance" — your balance doesn't cover one minute.
• "This number can't be reached right now" — try later or check the number.
• Wrong charge? History → Transactions → tap the transaction → Report a problem.