Chats and translation

Encrypted chats and privacy

How your chats are protected, and the end-to-end encrypted chat our server can never read.

Regular chats and groups are encrypted in transit (TLS) and stored encrypted on our servers in Germany (AES-256), so they reach all your devices, move with you to a new phone, and smart translation works.

End-to-end encrypted chat: for your most private conversations:

  • Open your friend's profile → ⋯ → Encrypted chat.
  • It is encrypted on your phone using the Signal protocol design (X3DH + Double Ratchet). Our server can never read it.
  • Safety number: compare it with your friend in person or on a call, then "Mark as verified".
  • It stays on this phone only and doesn't move to a new phone.
  • Not available in it: smart translation, the writing assistant, stickers, reactions, forwarding and dictation. On-phone translation works.

Still need help?

Write to us in the app (More → Support) or by email. We answer in your language.

support@mytellu.app

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  1. Download Tellu
  2. Sign up with your phone number
  3. Your choice opens, ready to pay
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